We are seeking a compassionate and highly-organized Administrative Assistant to join a holistic mental health practice in Beachwood. The ideal candidate will be a fast learner who is interested in growing with the organization.

This role is for an Intake Specialist who will answer the phone and email inbox for the therapy department. This is a skilled position that requires excellent communication and customer service skills.

The position will begin part-time in August, and become full-time following training in September. This is a hybrid position with two days in the office, and three days remote.

Responsibilities

• Provide outstanding administrative support to psychiatrists, therapists, and patients

• Answer the main office phone and email inbox

• Schedule appointments for new and existing patients

• Comply with Health Insurance Portability and Accountability Act (HIPAA) laws (training is provided)

• Perform other tasks as assigned to provide excellent support for providers and a high quality of customer service for patients

Skills

• Bachelor's degree preferred

• At least two years of administrative experience required

• Dependable and self-motivated

• Detail-oriented and highly-organized

• Compassionate to people who are coping with mental health issues

• Excellent customer service

• Able to adapt to change

• Able to work well independently and collaboratively

• Ability to learn Electronic Health Record

Benefits

We offer competitive compensation, paid time off, a retirement savings match, and a great team environment

Job Type: Full-time

Pay: $20.00 per hour

Expected hours: 35 – 40 per week

Benefits:

• 401(k) matching

• Health Stipend

• Paid time off

• Paid training

• Work from home three days a week

Schedule:

• Monday to Friday

• No nights

• No weekends

Experience:

• Administrative: 2 years (Preferred)

• Beachwood, OH 44122